Buffalo, NY

Summary of Adam's Mark Buffalo

photo by IAN

Adam's Mark Buffalo

120 Church St
Buffalo, NY 14202

To make a reservation over the phone, call 1-800-372-2496

This contemporary downtown hotel is 4 blocks from the convention center and about a 30 minute drive to Niagara Falls. From the outdoor fountain to th he lobby’s rich woodwork, mirrored columns, and chandeliers, the hotel impresses with style and sophistication. After a busy day, relax in the g glass enclosed indoor pool with sundeck and sauna. This is the official hotel of the NHL Sabres, and HSBC Arena is just about half a mile away.

Reviews

awful

Reviewed by duf1 on February 14, 2007

duf1's rating:

"This hotel is really bad. I booked this hotel for its close proximity to the HSBC arena.What a grim mistake. Upon my return from the hockey game I realized that my room was above the hotel bar. A very loud band was in full gear.I asked the front desk to switch me to another room and they refused,stating that the hotel was fully booked. This was at 10:00PM. At 1:30AM the band was still going strong.I again asked the front desk to help me out, to no avail. The customer is really not on the radar at this hotel. Stay elsewhere."

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Awful

Reviewed by duf1 on February 14, 2007

duf1's rating:

"Customer service is a low priority here. After my return from the hockey game I discovered that my room was situated above the hotel bar which that night featured a very loud band. I asked that I be moved to another room. This was refused because, “the hotel is fully booked”. I was assured that the band was done at midnight. This was at 10:00PM. At 1:30AM I again pleaded with the front desk to help me out and again was refused. The blaring music finally stopped at 2:00AM. Honestly, if you ran a hotel, would you treat your customers this callously?"

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