The whitewashed Pousada da Horta Forte de Santa Cruz is set in a 16th century fortress, which has been declared a national monument, overlooking Horta Bay. The hotel features 28 simply furnished guestrooms in natural tones with dark wood furnishings. All rooms are equipped with cable television, direct dial phones, minibars, dial up Internet connections, safes and air conditioning. Bathrooms have handheld showers, bidets, bathrobes and hair dryers.
The Restaurant Pousada do Faial serves regional and international dishes in a classic setting, and is open for breakfast, lunch and dinner daily. Guests can bronze by the pool and escape to the shade of the poolside bar, while children can enjoy their own pool and family games. Multilingual staff at the 24 hour front desk can exchange currency, and there is also an onsite gift shop, wireless Internet connections in public areas, and an informal bar. Practical amenities include free parking, 24 hour room service and laundry facilities. The hotel is close to many of the areas attractions: guests can enjoy a stroll around Horta which surrounds the hotel, take a boat over to the Island of Pico, ten kilometres away, and explore the town of Caldeira, 20 kilometres away. Horta Airport is located ten kilometres from the hotel, a 30 minute drive.